Terms & Policies

Terms of sale

TAIN SYSTEMS (“we,” “us,” and “our”) is the seller, located in California, United States. Peachoid Labs is our product brand.

For questions about the seller or these terms, contact support@peachoidlabs.com.

Prices are in U.S. dollars. Applicable shipping charges and taxes are shown at checkout before payment. Stripe hosts checkout and processes payments.

Orders are reviewed before fulfillment. We may request information to confirm purchase eligibility or shipping details.

Review the product specifications and documentation before purchase.

Initial purchase qualification

Sales are limited to the qualifying uses below. Unrestricted standalone consumer use is not currently offered. At checkout, select the applicable Purchase Type and accept these terms and the corresponding buyer acknowledgment.

Developer / Evaluation

This option is available only to product developers, software developers, and system integrators acquiring the module for qualifying end-product evaluation or software development. It is a genuine development/evaluation route, not an unrestricted standalone retail sale relabeled as “developer.” By selecting this option, you confirm that you meet the buyer and intended-use requirements.

Qualifying kits include the required FCC notice and display the legend above. The kit or resulting product may not be resold or further marketed until all required authorizations are obtained. See 47 CFR § 2.803(c)(2)(iv).

OEM Integration

This option is available only to an equipment manufacturer acquiring the module for genuine incorporation or further fabrication into other equipment. It is not for a buyer merely plugging the module into a computer or hub and using it as a final peripheral, even if the order is labeled “OEM Integration.” By selecting this option, you confirm that you are acquiring the module for genuine incorporation or further fabrication.

See 47 CFR § 15.101(d)(1). The OEM notice does not make a standalone end-use sale qualify as further fabrication.

Selecting a Purchase Type does not by itself establish regulatory eligibility. The actual purchaser and intended use must qualify.

Shipping policy

We ship to eligible U.S. destinations using USPS, UPS, FedEx, or another carrier and service we select, unless a specific service is agreed for your order. Tracking may be provided when available.

The processing or shipment timeframe shown when you order applies to your order. Later changes do not extend it. If none is stated, the general legal default is 30 days after receipt of a completed order.

If we cannot ship on time, we will notify you and provide the options required by law, including cancellation and a full refund. Order review does not extend the shipment timeframe.

Shipment estimates describe when an order leaves us. Carrier transit estimates are not guaranteed delivery dates. If an address cannot be served, we may request additional information or cancel the order with a full refund.

Returns

To request an eligible non-defective return, contact support@peachoidlabs.com with your order information within 30 days after delivery. Wait for return instructions before sending the product back.

Opening and reasonable evaluation or testing are permitted. Products must be substantially in their original condition. Soldered, modified, physically damaged, improperly powered, or misused products are ineligible for a non-defective return, including products damaged through improper installation or handling.

You pay return shipping for non-defective or changed-mind returns. Original outbound shipping is non-refundable for those returns unless required by law. There is no restocking fee.

We may inspect returns and reduce or refuse refunds for materially incomplete, altered, or damaged products beyond reasonable testing, as permitted by law. Approved refunds go to the original payment method within applicable legal deadlines.

Product problems and warranty

Contact us if a product arrives damaged, is incorrect, or appears defective under normal intended use during the 30-day return period. We may request reasonable photographs or diagnostic information before determining an appropriate resolution, which may include a replacement or refund.

We may require a return. For a confirmed defective, damaged-on-arrival, or incorrect product, we will provide a prepaid return method or cover reasonable return shipping if we require its return.

Failures caused by misuse, improper wiring or power, modification, soldering, repair, physical damage, operation outside published specifications, or incompatible third-party equipment are excluded to the extent permitted by law.

We do not offer a voluntary extended warranty. The 30-day return period does not limit warranty rights or remedies required by law.

Cancellations

You may request cancellation before shipment processing begins. Cancellation is not guaranteed once fulfillment has begun. After shipment, the return policy applies. Cancellation rights required by law, including for shipment delays, remain unaffected.

We may cancel orders because of purchase ineligibility, inventory or listing errors, suspected fraud, payment problems, shipping restrictions, or inability to fulfill them. We will notify you and fully refund payments for canceled orders.

Limitation of liability

To the extent permitted by law, TAIN SYSTEMS is not liable for incidental, indirect, or consequential losses arising from purchase or use of the product, including lost profits, business interruption, or lost data. Where legally permitted, our total liability for claims arising from purchase or use is limited to the amount paid for the affected product.

These limits do not reduce our return or refund obligations and do not apply to personal injury, fraud, gross negligence, willful misconduct, or any liability or remedy that cannot legally be limited.

Privacy policy

We collect information needed to process orders, fulfill purchases, prevent fraud, communicate with you, provide support, and maintain required records.

Information and service providers

This includes your name, email, shipping and billing details, order and transaction records, Purchase Type and acknowledgment, and information you send for support. We may associate shipped module serial numbers with orders.

Stripe handles payment-card information. We receive transaction information needed to manage orders, rather than complete card numbers. Information is shared as needed with payment processors, shipping carriers, hosting and security providers, email providers, and accounting or professional advisers. We may also disclose information when required by law or necessary to address fraud or legal claims.

Cloudflare and other infrastructure providers may process IP addresses, browser or device information, security events, and logs to operate and protect the site. See the Stripe privacy policy and Cloudflare privacy policy for their respective services.

Tracking and marketing

We do not sell personal information or use it for targeted or behavioral advertising. This site has no marketing mailing list, customer accounts, or analytics or advertising scripts. We do not track your activity across other websites or change our collection practices in response to browser Do Not Track signals. Payment and infrastructure providers may use cookies or similar technologies under their own policies, including when you visit their services.

Retention and requests

We retain order and support records as reasonably necessary for fulfillment, support, accounting, fraud prevention, legal obligations, and disputes.

To request access, correction, or deletion of your information, contact support@peachoidlabs.com. We may verify your identity and retain records where needed or required by law. We handle requests according to applicable law.

Policy changes

We will post material changes here with an updated effective date and provide any additional notice required by law.

Questions

For policy or support questions, contact support@peachoidlabs.com.

Nothing in these policies excludes or limits rights or remedies that cannot be waived under applicable law. Changes to our sales policies apply to future orders and do not remove commitments made when an existing order was placed.